Connect. Share. Learn

Find answers, support, and inspiration from other MoMo API users.

You're not signed in. Please sign-in to report an issue or post a comment.

unable to create collection request

hello, i have two issues when i try to integrate collection api in my application. Firstly, in development space, the request to Collection api respond fine (202) but the status of query is FALSE with reason PAYER_NOT_FOUND. but in production server, i receive for the same script an internal error (500) please help me to solve it. best regard

Hidden
Sun, 11 Jul 2021 06:46:13 GMT
Proposed

Access to target environment is forbidden.

Hello, We tried sending a request to https://proxy.momoapi.mtn.com/collection/v1_0/requesttopay using "production" environment and received following response: { "message": "Access to target environment is forbidden.", "code": "NOT_ALLOWED_TARGET_ENVIRONMENT" } Do you need to whitelist his IP address? Why is he not able to perform this action from his dev machine? Our payment service is currently not recording responses that we receive from MTN endpoints and we need to see them in order to troubleshoot why some transactions have failed. He wanted to try to send one of the failed requests from his local dev machine, in order to see the response he would receive from MTN. Please could you help us ?

Hidden
Thu, 08 Jul 2021 08:54:54 GMT
Proposed

Unable to subscribe to disbursements API

Hope you are doing well. How do I subscribe to the disbursements API product? I am trying to follow the steps but I am unable to. Under the 'products' tab, there is no option to subscribe. In my profile

Hidden
Mon, 24 May 2021 08:55:46 GMT
Proposed

Request to pay keeps failing with error message

I keep getting the folowing error message when I call the request to pay endpoint: "status": "FAILED", "reason": "PAYEE_NOT_FOUND" Please what could be the problem? Please help.

Hidden
Fri, 07 May 2021 10:45:13 GMT
Proposed

How do you credit a disbursement account?

After integrating the API for disbursement, I am still left with an empty account, and have no idea how the account gets credited to test productivity. Can anyone help?

Hidden
Thu, 29 Apr 2021 07:58:36 GMT
Proposed

Collection/token in production mode

i got this error The requested URL was rejected. Please consult with your administrator

Hidden
Sat, 17 Apr 2021 13:51:34 GMT
Proposed

401 Unauthorized {"error":"invalid_client"}

We have generated API credentials as follows API User & API Key: https://mm.mtn.bj/partner/ subscription Key: https://momoapi.mtn.com/developer "Primary Key" from Profile section. When we're calling /token - POST API (https://proxy.momoapi.mtn.com/collection/token/) it gives us error "invalid_client". We also try the "Secondary Key"

Hidden
Mon, 29 Mar 2021 09:38:27 GMT
Proposed

Get API user and API Key

how can get API User and API Key for production environment

Hidden
Mon, 22 Mar 2021 20:43:23 GMT
Proposed

Bugs with cors

Hi, i face this error in my live application. CORS policy block my request. I need support to solve it. Access to XMLHttpRequest at 'https://ericssonbasicapi1.azure-api.net/collection/token' from origin 'http://mywebsite.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

Hidden
Tue, 09 Mar 2021 06:37:22 GMT
Proposed

Need some uqery

We already tested sandbox, but some queries for Live are given below - 1. Need to create user from production env? 2. I have already created API User from portal (https://mobilemoneyreadonly.mtn.co.ug/partner/). Here I have found API User. Use this as UUID? 3. Should be generate UUID from my end or not? 4. Next will generate pai key and then api token to trasnfer amount from client account to user account, is it correct, like sandbox? Thanks

Hidden
Mon, 01 Feb 2021 05:44:46 GMT
Proposed

Can't find the answer you are looking for?

We are here to help you should you need to speak to someone

Contact Support

Looking for developer documentation?

We have a resource to help you get up to speed with the MoMo API

View Documentation